OnePlus India has announced a lifetime warranty for its smartphones that have been afflicted by the green screen issue.

According to Android Authority, this warranty scheme is currently in effect for all impacted OnePlus smartphones in India.

OnePlus will give free screen replacements for phones affected by the green line issue.Green lines on cellphones with OLED screens have been on the rise, prompting concern, particularly among high-end smartphone customers. OnePlus is the first company to publicly address the “green line” issue, announcing a lifetime warranty policy for its smartphones. The business will replace the displays on impacted phones for free as part of this initiative.

Oneplus
  • We recognize that this issue has caused significant inconvenience to the affected users, and we apologize. We value your trust and loyalty, and we are working hard to resolve this problem as soon as possible.
  • In accordance with our unshakable commitment, we advise consumers to contact the nearest OnePlus service center for device diagnostics, and we will provide free screen replacement for all impacted handsets. This offer is valid until December 31, 2023, and covers both in-warranty and out-of-warranty devices.
  • We are also offering a voucher on select OnePlus 8 and 9 Series smartphones that will provide the consumer with a reasonable amount of the device value to upgrade to a new OnePlus device. The voucher can be redeemed on our official website or any authorized OnePlus store.
  • Given the present circumstances, we are now providing a lifetime screen guarantee on all affected devices. This means that if your screen ever malfunctions due to a manufacturing defect, we will replace it for free, no questions asked. Thank you for your patience and support.

OnePlus offers free screen replacement for phones affected by display issues. The company also provides a voucher solution for devices that are no longer supported. This option lets users trade in their old phones for a new one at a lower price on the OnePlus website.

This offer is valid for users of the OnePlus 8 and OnePlus 9 series devices. Those who chose the OnePlus 10R as their new device will also receive a Rs 4,500 incentive. A OnePlus 8T owner will receive a voucher worth Rs 20,000, as well as an additional Rs 4,500 bonus if they choose the OnePlus 10R (review), which is presently priced at Rs 34,999.

Green and pink lines occur on the screen without any physical damage, according to user complaints. Most customers see these vertical lines across the screen after a software update, and OnePlus users are particularly susceptible. At the moment, the fundamental cause of this problem is unknown. Nonetheless, it is good to see firms recognize the problem and give solutions to their customers.

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